InnovaCare Establishes Model for Innovative Patient Centered Managed Health Care

InnovaCare, Inc. is a managed healthcare services provider that has a membership of over 200,000 individuals and contains a network of over 7500 providers. It leads one of the top health plans in Puerto Rico, which includes PMC Medicare Choice, Inc. (PMC) and MMM Healthcare, Inc.


Dr. Richard Shino is the President and Chief Executive Officer of InnovaCare, Inc. With over 25 years of experience in healthcare, his patient-centered approach to managed care has lead InnovaCare to become one of the leading organizations, setting a new model for patient-centered health care services in Puerto Rico, and possible for the rest of the United States.


With the focus being on the quality of care, rather than the quality of care, the organizational leadership that he brings to the table, Dr. Shinto’s focus on patient satisfaction has proven itself to not only be innovative, but also effective. He has successfully managed the care of over 250,000 lives and has adopted new payment models that have created a new method for strengthening relationships between patients and providers that can serve as a model for other managed care practices across the nation.  You can visit for more details.


Chief Administrative Officer Penelope Kokkinides once served as the Chief Operating Officer, and rejoined the ranks in June 2015. With over 20 years of experience in public programs in the managed health care sector, her knowledge base has helped to bring vast improvements in the structure and operations in the organization, allowing for improvements extending down to providing the best possible care for the patient.


In 2016, InnovaCare, Inc. joined the Health Care Payment Learning and Action Network (LAN), which is a partnership moving payment models based on quality of care versus on the quantity of patients, showing their contemporary willingness to focus more on patient care than private gain. The public-private partnership works to put the focus back onto the well-being of the patient, offering alternative payment methods that intends to strengthen the relationship they form with their provider. The focus will be on the quality of care they receive, not just the number of visits that the provider fulfills. For additioanal info you can visit


As a NCQA-accredited health plan, InnovaCare provides its members with healthcare that is affordable through accepting alternative payment methods, innovative treatment options and well-coordinated patient care, ensuring that patients and providers are on the same page for the best possible outcomes for all those involved on a patient by patient case basis through a coordinated effort of non-profit, public and private work on the island. To see more you can checkout